From Conflict to Win-Win
Assertive power and negotiation skills
Many people we speak to – whether they are in junior or senior roles – confess that assertiveness is the single most important skill they wish they were better at. This is not surprising, because through lack of assertiveness people say “yes” when they want to say “no”, fail to resolve conflict sustainably, and are unsure how to negotiate mutual understanding. If that sounds like you, this workshop will show you how to back your own and others’ rights through clear, direct, and unambiguous communication. Neither aggressive nor evasive, assertiveness has at its heart the power to create win-win outcomes in any situation. Master the principles of assertiveness, and use your tools and techniques to transform relationships with with colleagues, supervisors, and peers. Imagine the positive impacts this will have on your work and career!
